I recently heard a term that has really stuck with me: refrigerator journalism.
During his opening presentation on brand journalism (aka content marketing) Mark said the Holy Grail is when our content becomes part of people’s daily lives.
If your company is recognised as a respected news source – journalists come to you rather than you chasing them – you’ve made it. @PRDaily is an excellent case in point.
@MarkRaganCEO said our goal as company reporters is to create refrigerator journalism.
What is refrigerator journalism? It is content so engaging you want to make it part of your daily life. You want to share it with your friends. You want to talk about it. You want to take it into your home. It is content so compelling, so relevant and so brief you want to stick it on your fridge.
There were many other useful take-outs from the two-day SMPR2012. Learning about the strategies of global brands like Microsoft, Dell, Edelman and Disney was awe-inspiring. Notes to self: do more planning, more monitoring, more video.
It was reiterated by all presenters that content is still king – in fact, engaging content is more important than ever. So the question I’ll now ask myself each time I publish is simple: Is this content so compelling my readers will want to stick it on the fridge?
So, how do we create refrigerator journalism? Here are my top eight take-outs from SMPR2012:
1. Your new role is Senior Content Creator. Your job description includes content producer, company reporter, conversation starter and community manager.
2. Plan your editorial activities like you run a media company. You own a daily newspaper (blog), magazine (website), TV station (YouTube channel), radio station (podcasts) and a broadcast network (social media).
3. Don’t be afraid to re-package compelling content and cross promote.
4. Great content needs a great headline (hint: readers love lists).
5. Engage your whole company in social media. There are brand ambassadors throughout your organisation who are passionate about their area of expertise. Find them and get them blogging.
6. Social content doesn’t have to be slick – in fact, if it looks too much like an advertisement people won’t share it.
7. If content is king, then listening is queen. But why are we listening? To make changes to the way we do business if necessary.
8. No one is an expert in social media, we are all experimenting. Don’t be afraid to try new things and make mistakes. We are only limited by our imaginations and our creativity.
This article was originally published by the Public Relations Institute of Australia (PRIA). I was the only Australian delegate at this international conference, so I wanted to share my key take-outs with other PR professionals. Here’s the original post on the PRIA blog: Eight ideas for creating refrigerator journalism